Frequently Asked Questions

We use standardized labor rates and genuine part prices as per OEM catalogs. Every estimate is backed by a digital inspection report with photos of parts that need attention, so you can see why we recommended a repair.

Absolutely. We only use Genuine OES (Original Equipment Supplier) or OEM (Original Equipment Manufacturer) parts. Brands we use include Bosch, Valeo, Brembo, and specific genuine parts for brands like Maruti, Honda, Hyundai, BMW, and Audi.

A standard periodic service (Basic Care) usually takes about 4-5 hours. If your car requires additional repairs identified during inspection, it may take longer. We always provide a time estimate before starting.

Yes, we assist with insurance claims for all major insurance providers in India. We help with the survey process, documentation, and coordination to ensure a smooth cashless or reimbursement experience.

We primarily serve Thane West & East, Mulund, Bhandup, Kanjurmarg, Powai, Airoli, Vashi, and Ghodbunder Road. We also have breakdown assistance coverage for most parts of Navi Mumbai.

Yes, we provide a 6-month or 5,000km warranty (whichever is earlier) on technical work and a 1-year warranty on paint quality (against fading/peeling). Specific electrical parts may carry manufacturer-only warranty.

Yes! We pride ourselves on transparency. You will receive a WhatsApp message when your car is picked up, another when the inspection is done with photos/videos of issues, and regular progress updates throughout the day.

We provide 24/7 Roadside Assistance for jump-starts, flat tyres, and towing. Simply call our emergency hotline, and our nearest mobile technician or tow truck will be dispatched to your location.

Yes, our technicians are trained to handle all major Indian and international brands including Maruti Suzuki, Hyundai, Honda, Toyota, Mahindra, Tata, Kia, MG, Volkswagen, Skoda, and luxury brands like BMW, Audi, and Mercedes.